Privacy Policy

Effective date: [03/27/2023]

We welcome you and thank you for visiting our website https://hat-et-hor.com/. Our Hat&Hor™ Label, (also referred to herein as “Hat&Hor”, “We”, “We”, “Our Company”, “Our Website”] is committed to providing you with hilly service while protecting your Personal Information and putting the focus on your right to privacy.
Your access to and use of the Services are subject to the Hat&Hor™ Terms of Use (the “Terms”). All capitalized terms used but not defined in this Privacy Policy have the meaning set forth in the Terms. When you visit our website, additional privacy terms may apply. This privacy policy explains everything that happens with the provisional data that you provide to us or any data that we may have collected from you. If you have questions, disagreements, concerns, or need more information about any part of the policy or our practices regarding your information; please contact our customer service at support@hat-et-hor.com
This Privacy Policy applies only to personal data and information process by us Hat&Hor™, or on behalf of us by our business affiliate or affiliates.

By using the site or clicking to accept or accept all of our policy (Terms of Use, Privacy Policy and Cookies Policy) you consent to and abide by the following policy, please carefully read and understand each part/section of this policy. if you disagree with or are unhappy with any part/section of this policy, you should not continue to access this website.

INFORMATION WE COLLECT

whenever you access our service by visiting our website, contacting our support group or when you receive any communication or notification from us, we extract/collect personal information about you to improve our communication, transaction and the translation of our general service for you. we may ask you to provide us with your personally identifiable information to improve the best experience while using our services. We may ask you to provide us with specific personal information. Your temporary information that we request will be retained by us and used as described in this Privacy Policy.
However, the personal information we collect from you is generally provided through the registration page when you attempt to register for an account with us.
These are classes of information we collect include/extract from you and your device;
Personal User Information: Each time you visit our site, we may collect your name, email address, address and date of birth. Please note that if you log in or share information through third-party social media sites (eg, Facebook), we may collect information made available through those media.
Geolocal Information: In addition, we may also extract other information regarding your geolocation and travel interests as necessary to improve your experience with us.
Device Information: This is certain information extracted from your device, which may include information specific to your mobile device (e.g., operating system, model, manufacturer, advertising ID and name). ‘other information); Information about your use of on-device features, functions, or notifications; and signal strength related to Wi-Fi or Bluetooth functionality, and similar technical data. We can extract this information even if you are not logged into the application or are offline on the site.
Location Information: We may use geolocation data transmitted by the GPS unit of your mobile device, as well as information inferred from your mobile phone number (such as your area code), to determine your location and use it to marketing and analysis of customer information. This information allows us to periodically determine your location, including your location relative to our third-party or merchant locations.
Non-identifying information: Non-identifying information is information such as your operating system, mobile device information, carrier information, time zone, cookie information, geolocation data, URL reference, browser, usage, data transferred and internet service provider, from your IP address or third-party analytics tools. Without subpoena, voluntary compliance by your Internet service provider, or additional records from a third party such as your wireless service provider, this information generally cannot be used on its own to identify or directly refer you in any way. any way.
Terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which can be accessed at irismanna.com, unless otherwise defined in this Privacy Policy. Please also ensure that you have read and understood our terms and conditions.

HOW WE USE YOUR INFORMATION
The information you have provided on the site relating to the service you are accessing from the website is used in the following manner;
We use your personal information to improve how we serve you better and to improve the quality of the services we provide.
To register and manage your account on our site.
To fulfill orders you place on our website.
To collect your payment, we collect your payment information, which includes credit/debit card number, cardholder name and CVV.
To provide you with our customer services (including helping you resolve any problems you have with our services, notifying you about any changes to our terms of service, or contacting you about how your experience was with us) ).
To monitor the quality of our customer services.
To administer, maintain and optimize our website and services.
To carry out fraud and credit checks and whether we can do business with you.
To send you marketing communications and personalized offers.
To provide you with personalized recommendations and improve your experience.
Pursue research, analysis, inquiries and investigations about your use of our website.
Advertising and retargeting of our products and services and those of our partners.
To produce aggregate statistical reports, we use your order history, provided that the result of these reports does not identify you.

DATA DISCLOSURE
Hat&Hor™ may disclose your personal information and other information you provide to third parties, based on the reorganization, sale or merger of assets of Hat&Hor™ or its division. Any group or third party to which we sell our assets or transfer our ownership will have the right to continue to use the information you have provided. We may also share your personal information with third parties to market their products or services to you. We contractually require these third parties to keep your information confidential and to use it only for the purposes for which we provide it to them.  

Hat&Hor™ may disclose your personal information, including but not limited to financial or transaction information about you for the following reasons;
Our affiliates from whom you purchase products: We rely on carefully selected affiliates who supply the products you see on our site.
Third Party Service Providers For businesses to operate properly, we rely on a number of carefully selected third parties to provide services and products to us. We authorize these companies to use your personal information only as necessary to provide their services and products to us.
Payment providers that we use to process your payment information (including your credit/debit card details) so that we can collect payment from you.
Anti-fraud agency and credit check providers to keep you and us safe. They have access to and process your information and associated orders in order to detect any fraudulent behavior.
Analytics and search engine providers, such as Google Analytics, which we use to help us improve and optimize the website.
Advertisers for Marketing Purposes: We may provide your information to our advertising and social media partners (including Facebook and Twitter, where you choose) where they need the data to select and deliver relevant advertisements about our products and services and those of our partners and others
To comply with legal requests: On occasion, we may be required to liaise with various regulators and law enforcement agencies in a number of different countries, whether as a result of the law, a court order or other legal process. Although we will contest requests whenever appropriate, in some cases we may need to share your information with regulators or law enforcement. Where we believe it is appropriate, and provided that we are not prohibited by law or court order, we will attempt to notify you of such legal requirements; And

COOKIES AND SIMILAR FILES
Our website uses certain monitoring and tracking technologies (such as cookies, web beacons and pixels).
A cookie is a small text file that is stored in a web browser directory by a website or advertising-related action. Our website uses two types of cookies: session cookies and persistent cookies. Session cookies are temporarily created in your web browser’s directory when you visit a website and are deleted once you leave the site. Persistent cookies remain in your web browser and are reactivated once you visit the site that created that specific cookie. A web beacon is a small file used by a website or advertising-related action to keep track of your browsing on a single website or series of sites. A pixel is a small line of code used by a website or advertising-related action to attribute online activities to a computer or browser.
We use these technologies to ensure the proper functioning of our products and our website, to collect information and to ensure information security. Although our collection of this information is not used to personally identify users, we are always committed to allowing you to exercise your choice to opt out of our collection of this information. To remove cookies and other technologies used on our website, please refer to the “Opt-out option” subsection below.
We will not use the above technologies to collect personal information without obtaining your permission, unless we are permitted to do so under applicable privacy laws.

DATA SECURITY
Although Hat&Hor™ believes we have strong defenses in place to protect your data, no one can ever guarantee that hackers will not be able to break into our sites or steal your data while it is stored or in transit from you to us. or vice versa. . We take reasonable steps, including administrative, technical and physical safeguards, to protect your

information against loss, theft and misuse, as well as unauthorized access, disclosure, modification and destruction. However, the Internet is not a 100% secure environment, and we cannot guarantee absolute security in the transmission or storage of your information.

DATA RETENTION
Retain your information for as long as necessary to fulfill the purposes for which we collected it, as set out in this Privacy Policy (unless applicable law requires a longer retention period). We generally retain your information to allow us to deal with any problems or concerns you may have regarding the products or services you have received and also to give us the opportunity to pursue and defend legal proceedings. In certain situations, we may erase your data stored on our server within a shorter period.
If it is materially essential or necessary to meet legal or administrative requirements, resolve a dispute, prevent misrepresentation and abuse, or comply with our terms and conditions, we will also retain some of your information no longer required to provide our services.

YOUR RIGHTS
You have the following right that we will always work to maintain our respect for your public data;
We reserve the exclusive right to request the deletion, erasure or disposal of any of your data from the database whenever it is no longer necessary for us to retain such data.
The right to complain to a data supervisory authority or other public data retention regulator.
The reserve right to request a copy of your data in our possession.
The right to have your data rectified if any of your data held by us is incorrect or incomplete. Please contact our customer service for modification in case of misuse of data storage.
The right to object to the use of your public and professional data for one or more particular promotions.
The right to be informed of how we collect and use your public personal data.
Users’ financial information is only stored at the user’s behest to process future transactions. You have the right to deactivate the option to save your financial information at any time.
Our email list is for promotional purposes only, and we do not sell your emails to third parties or any of our affiliates.
Demographics of our users are stored in third-party software to ensure that we care about your privacy. This Privacy Policy should tell you everything you need to know, but you can always prevent us from learning more or requesting any use through the “contact us” feature.
You have the right to access the personal information we hold about you and to request that your personal information be updated, deleted or corrected. If you wish to exercise this right, please contact us at support@hat-et-hor.com

POLICY CHANGES
Hat&Hor™ reserves the right to change, modify, add or remove portions of this policy at any time without notice, and any changes will be effective immediately upon posting unless otherwise notified by us. However, we will not use your personal information in a manner materially different from the uses described in this policy without notifying you through the contact information we have on file. Your continued use of the Hat&Hor™ website or services after this policy has been modified will be deemed your continued acceptance of the terms and conditions of the policy, as modified.

CHILD USE POLICY
Our website is not intended for children, in particular users under13 and under. Users under the age of 18 but over the age of 13 require a parent or legal guardian to understand and agree to the Terms of Service on the user’s behalf before accessing the site. If the legal or parenting advice does not comply with any part of the Terms of Service or Privacy Policy, do not proceed further to access or use our Service. CONTACT US For more information about our privacy practices, if you have questions, concerns or complaints regarding our compliance with this notice and data protectiolaws, or if you wish to exercise your rights, we encourage you to contact support@hat-et-hor.com You have the right to lodge a complaint with your local data protection supervisory authority (i.e. your usual place of residence, place of work or place of alleged breach) at any time. We ask that you please attempt to resolve any issues with us before your local supervisory authority.

By accessing or using this website, you are indicating your acceptance of the privacy policy set forth below. If you do not agree with this policy, please refrain from using the website. We reserve the right to modify this policy at any time by posting an updated version, and your continued use of the website following any such changes constitutes your acceptance of the modified policy. Please check this policy periodically for updates.

1. WHAT INFORMATION DO WE COLLECT?
   1. To provide a responsive online experience, we collect information about visitors to the website. We believe it is important for our users to fully understand our policies and terms and conditions regarding the capture and use of this information. This privacy policy statement applies only to the information collected online by the website.
   2. We collect various categories of personal information for different reasons. Identifiers such as name, postal address, email address, and IP address are collected when you interact with our website in various ways, including ordering products, creating an account, emailing items, taking surveys, and contacting us with comments or questions. 
   3. Financial information is collected when you voluntarily provide us with the information needed to process payments, such as credit or debit card numbers. We use this information to fulfill orders and to contact you or the product recipient(s) in case of delivery difficulties. 
   4. Commercial information, such as records of products or services purchased or considered, is collected to fulfill orders and to send communications regarding our products, services, and promotions. Demographic information, such as birth date, age, and gender, is collected when you establish an account or take a survey. 
   5. Network activity information, such as browsing and search history, is collected to improve the quality of your online experience by providing more of the most visited and desired features and services. 
   6. We also collect information that is about you but individually does not identify you, such as location data and the date and time of your visit to the website.
2. HOW DO WE COLLECT INFORMATION?
   1. We gather personal information through various means, including directly from you when you provide it to us, automatically as you navigate through our website using tracking technologies such as cookies and IP addresses, and from our business partners.
3. WHEN DO WE DISCLOSE YOUR DATA?
   1. We disclose certain personal information to external companies for our business and operational purposes. For instance, we share Identifiers with companies that help us with our website and e-commerce business, Financial Information with companies that process payments for us, Commercial Information with companies that manage orders and provide advertising or marketing services, and Network Activity Information with companies that operate or manage our website, monitor site activity and provide analytics services.
   2. Furthermore, we may disclose your personal information if required by law or in good faith belief that it is necessary to protect the users of our website or the public.
   3. In the event that Hat&Hor merges with, acquires, or is acquired by another business entity, some or all of the personal information collected about you may be shared with that entity and retained by Hat&Hor. Please note that some of the companies we share information with may be located outside France.
   4. Hat&Hor may collect personal information directly through its Social Media Pages or by the social media site hosting those pages. The social media sites may provide aggregate information and analysis to Hat&Hor about visitors’ use of its Social Media Pages, allowing the company to better understand its user growth and general demographic information about its users.
   5. We reserve the right to disclose your personal information in special cases where necessary to identify, contact, or take legal action against someone who may be causing harm to our rights or property, other Website users, or anyone else who could be harmed by such activities. We may disclose your personal information without notice to you in response to a subpoena or when we believe in good faith that the law permits it or to respond to an emergency situation. Specific areas or pages of the Website may include additional or different provisions relating to the collection and disclosure of personal information. In case of conflict, such specific provisions will apply.
4. YOUR RIGHTS:
   1. You have certain rights regarding your personal information, such as the right to request information about the categories of personal information that Hat&Hor has collected about you and the categories of third parties with whom the company shares personal information. You may also request a portable copy of your personal information or that Hat&Hor delete your personal information, subject to certain exceptions allowed under applicable law.
   2. To exercise these rights, you can do so through your online account or by sending an email to support@hat-et-hor.com . Hat&Hor may take reasonable steps to verify your identity before responding to your request.
   3. Sometimes, Hat&Hor provides financial incentives to consumers who share personal information, such as sharing their email addresses with the company in exchange for a discount on their first order. However, the company will not discriminate against you for exercising any of your rights regarding your personal information, and will not deny you goods or services, charge you different prices or rates, or provide you with a different level or quality of goods or services based on your exercise of those rights.
5. YOUR OPTIONS FOR RECEIVING COMMUNICATIONS:
   1. Regarding Commercial Emails, if you wish to stop receiving newsletters from Hat&Hor, you can unsubscribe through your online account or follow the “unsubscribe” instructions provided in each newsletter. Please note that you may still receive email confirmations for any orders placed through the Website, even if you opt out of marketing emails. To opt out of postal mail marketing materials, please contact support@hat-et-hor.com and indicate your request to be removed from Hat&Hor’s postal mailing list, along with the relevant postal address.
   2. For Text Messages, when you sign up to receive messages, we will send you information about promotions and other offers, which may be based on information collected from your actions on our sites. If you no longer wish to receive text messages, you can opt-out at any time by texting “STOP” to our text messages or by emailing support@hat-et-hor.com for assistance. Further details can be found in our Terms and Conditions.
6. COOKIES:
   1. Cookies are compact pieces of data that are saved on your device to enhance your browsing experience and help us enhance our websites. They also allow us to identify the popular areas and features of our websites. Additionally, we may utilize web beacons – electronic images embedded in emails – to deliver cookies, keep track of visits, and gauge usage and campaign efficiency. Web browsers normally accept cookies by default, but you have the option to modify your browser settings to remove or decline them. However, doing so may affect your experience while visiting our websites.
   2. We use cookies on our Website to evaluate their effectiveness, analyze trends, and administer the site. The cookies we use do not contain personal information but allow us to relate your use of the Website to the information you have provided us. We also use cookies to keep track of items you put into your shopping cart and to tell us whether you have visited the site before. You can refuse cookies by turning them off in your browser, and if you have set your browser to warn you before accepting cookies, you will receive a warning message with each cookie. We use a third-party service provider to assist us in analyzing visitor data and providing us with aggregate reports. The information collected by our service provider may be linked to and combined with information that we collect about you while you are visiting the Website.
   3. Occasionally, we authorize third-party entities to provide analytical services and display advertisements on our behalf throughout the internet. These entities may use a variety of technologies, including cookies and web beacons, to collect information about your online activities, such as your IP address, web browser, pages visited, time spent on those pages, links clicked, and conversion information. This data is collected from our websites as well as other websites or applications. Hat&Hor and its service providers may use this information to evaluate and monitor data, determine the popularity of specific content, provide targeted advertising and content related to our service and other websites based on your interests, and gain a better understanding of your online behavior. To learn more about interest-based advertisements and opt-out of your web browsing information being used for behavioral advertising purposes, please visit www.aboutads.info/choices.
   4. We may collaborate with other websites or platforms to display customized advertisements as part of a promotional campaign unless you explicitly inform us that you do not want information about you to be used in this way. Please note that you may still receive generic advertisements.
   5. We utilize Google Analytics to assess and generate reports on various demographic, behavioral, and interest metrics provided by Google. We also employ this information to create targeted advertising campaigns and audiences, which can be sorted into groups. Visitors who wish to opt out of Google Analytics for Display Advertising and personalize Google Display Network ads may access the Ads Settings form at https://www.google.com/settings/ads. While some web browsers provide a “Do Not Track” option that allows users to request that a website operator does not track their information across the website or other websites, we do not currently honor these requests. However, we promise not to use your information in any way that violates our Privacy Policy. Our tracking methods are utilized to improve and personalize our services, detect and address allegations of fraud, and protect our registered users and site visitors.
   6. You can select which cookies you wish to allow on our sites by visiting our Cookie Management Tool. Most browsers enable you to remove or decline cookies or manage cookies on a site-by-site basis. If you choose not to accept our cookies, your overall user experience may be negatively affected, and certain features may not function. For further information about cookies, please visit www.allaboutcookies.org.
7. UPDATING YOUR PERSONAL INFORMATION:
   1. We strive to maintain accurate and up-to-date personal information of users who have created an online account with us. To achieve this, we provide you with the opportunity to update or modify your personal information, such as billing address and preferred shipping information. You can access and modify your information by logging into your account with your email address and password. You will find a menu where you can update your personal information.
8. PRIVACY OF CHILDREN ON OUR WEBSITE:
   1. We do not knowingly collect or use any personal information from children under 13 years of age. Our Website is not intended for use by individuals under 13 years of age, and we do not permit them to make purchases, use any interactive features or provide any information to or through the Website. We do not sell Products for purchase by children under 18 years of age. Visitors under the age of 13 should not submit any information to the Website. In the event that we learn we have collected personal information from a child under 13 years of age without the necessary parental consent, we will delete such information. If you have reason to believe that we have collected information from a child under 13 years of age, please contact us at support@hat-et-hor.com .
9. LINKS:
   1. Our Website may contain links to other websites that are not under our control, and this policy does not apply to those websites or other companies that we do not own or control. We are not responsible for the privacy practices or the content of such websites, and we do not evaluate them. We encourage you to read the privacy policies on each linked site to ensure that you are comfortable with their policies and practices.
10. YOUR PRIVACY RIGHTS IN FRANCE AND EUROPE:
    1. You have the right to update and modify your personally identifiable information in accordance with Article 34 of French Law 44-87 dated January 6, 1978. You also have the right to restrict processing of personal data under certain circumstances and to object to processing for profiling, direct marketing, and statistical, scientific, or historical research purposes. To exercise these rights, please send an email to Hat&Hor at 59 rue de Ponthieu – 75008 Paris or a letter by regular mail to support@hat-et-hor.com , attention Data Privacy Administrator, including your personal details and account reference at Hat&Hor. Requests will be processed within four to six weeks. 
11. UPDATES TO PRIVACY POLICY:
    1. The Website may modify its information collection, use, or disclosure practices as it offers new types of content and services. Material changes will only apply to information collected on a going-forward basis, and the Website will update this privacy policy statement accordingly.
12. SECURITY STATEMENT:
    1. We use industry-standard firewall and password protection systems to safeguard the confidentiality of your information. While we make reasonable efforts to protect against the loss, misuse, and alteration of information under our control, we cannot guarantee that data will always remain secure due to transmission errors, outside events, third-party hacking, or other causes. We will comply with all privacy laws and make any legally required disclosures regarding breaches of the security, confidentiality, or integrity of personal data consistent with our ability to determine the scope of a breach and our obligations to law enforcement. Hat&Hor limits the number of employees with access to the databases that contain personal data and advises employees of the importance of confidentiality. Additionally, the Website does not collect or store payment card information.